Legal

1. Important Medical Information

ADHDRapidCare provides telehealth mental health services through qualified doctors and registered and ADHD trained nurses. These services are designed to supplement—not replace—the relationship between you and your primary healthcare providers.

2. Medical Disclaimer

No Emergency Services:

Our platform is not designed for medical emergencies. If you are experiencing a psychiatric emergency, suicidal thoughts, or any life-threatening condition, immediately contact emergency services (000 in Australia) or present to your nearest emergency department.

Clinical Limitations:

Our telehealth practitioners cannot:

• Conduct physical examinations or laboratory tests
• Provide immediate emergency intervention
• Guarantee diagnostic accuracy without physical assessment
• Monitor all medication side effects in real time

3. Artificial Intelligence (AI) Use Disclaimer

AI-Assisted Services:

Our platform uses AI to support various stages of assessment, monitoring, and clinical decision support. All AI-generated data is reviewed by qualified professionals before treatment decisions are made.

AI Limitations Include:

• AI analysis is not a diagnosis
• AI may misinterpret inputs or miss relevant clinical detail
• Algorithms may be based on population data, not individual variation
• AI systems may contain bias and are continuously evolving

Liability Exclusion for AI Use:

ADHDRapidCare, its practitioners, and its technology partners shall not be liable for:

• AI-generated inaccuracies
• Clinical outcomes influenced by AI analysis
• System bugs, technical malfunctions, or data errors
• Misinterpretation of AI-generated insights

4. ADHD Assessment and Care Limitations

Diagnosis relies on patient-reported data and clinical judgment. Conditions mimicking ADHD or comorbid disorders may not be detected via telehealth alone. Further testing or referrals may be required.

5. Medication Prescribing

• Prescriptions are based solely on the information you provide
• Inaccurate disclosure may lead to inappropriate treatment
• Stimulant medications carry serious risks and require ongoing review

6. Professional Standards

All clinicians are:

• Registered with AHPRA
• Given comprehensive ADHD training
• Covered by professional indemnity insurance
• Bound by applicable ethical standards

7. Technology Platform & System Disclaimers

• No guarantee of uninterrupted access or perfect video/audio quality
• Compatibility may vary across devices and operating systems
• SMS delivery relies on external telecom providers and may fail
• AI monitoring and electronic systems may be affected by outages, upgrades, or user-side issues
• All electronic systems carry inherent data transmission risks despite encryption

8. Informed Consent & Acknowledgement

By using our services, you consent to:

• All telehealth limitations and risks
• AI analysis of your clinical and monitoring data
• Secure electronic transmission and storage of health data
• Recording of sessions for training or quality assurance
• SMS-based monitoring and trend detection systems
• Possible requirement for physical follow-up if deemed necessary

9. Age and Capacity Requirements

• Services for patients aged 18+ (minors must have guardian consent)
• Patients must be capable of understanding and engaging in their care

10. Billing & Subscription Terms

• Full payment required before assessment services commence
• No refunds after services have started, except as required by law
• Subscription billed monthly ($79) or weekly ($20), auto-renewing until cancelled
• 30-day written notice required for cancellation
• Missed appointment fees and rescheduling charges apply
• Medicare rebates are not available, but private insurance rebates may apply
• Health insurance rebates are not guaranteed. Coverage will depend on your individual policy, insurer rules, and eligibility requirements.

11. Limitation of Liability

To the fullest extent permitted by law, ADHDRapidCare is not liable for:

• Diagnostic errors or treatment outcomes
• Medication side effects or failures
• AI-generated inaccuracies
• SMS monitoring system failures or delays
• Technology malfunctions, data loss, or downtime
• Third-party service provider failures (telecom, cloud, payment, pharmacy)
• Any indirect, consequential, or special damages (incl. lost income or emotional distress)

Maximum Liability Cap:
Liability is limited to the amount paid for services in the 12 months prior to any claim.

12. Intellectual Property

All content, software, systems, and materials presented on the ADHDRapidCare platform are owned by ADHDRapidCare Pty Ltd. You are granted a limited license for personal use only. Reuse, copying, redistribution, or commercial exploitation is prohibited without written consent.

13. Dispute Resolution

If a dispute arises:

1. Contact our team to resolve the matter directly.
2. If unresolved, submit a formal written complaint.
3. If still unresolved, the dispute will be referred to mediation.
4. As a final step, legal action may be taken in Australian courts.

14. Governing Law

These legal terms are governed by the laws of New South Wales, Australia, and applicable Commonwealth laws. Disputes will be handled under the jurisdiction of Australian courts.

15. Force Majeure

We are not responsible for service interruptions due to events beyond our control, including but not limited to: natural disasters, war, system failures, government restrictions, or pandemics.

16. Indemnification

You agree to indemnify and hold harmless ADHDRapidCare and its practitioners for claims resulting from:

• Inaccurate personal/medical data provided
• Non-compliance with clinical instructions
• Misuse of prescribed medication
• Breach of terms or laws during your use of our services

17. Modification of Terms

We may modify these legal terms at any time. Continued use of the platform implies acceptance of the updated terms. The latest version will always be accessible on our website.